Ruth Chris Steak House in downtown Boston is located in a lovely old building that once housed Boston City Hall.
Seating is available on the first floor with floor to ceiling windows gazing out, while downstairs seating consists of several smallish rooms in a more basement-like setting.
Lured by a special promotion consisting of filet and lobster tail for $39.95, we unexpectedly found available street parking and presented ourselves for our 7:30 pm reservation.
Seated in a downstairs room, we found that the overhead spotlights did little to provide a romantic ambiance, but seemed to more resemble an interrogation squad room.
Moved to a more comfortable ambient light table, we settled in for what we thought would be a wonderful dining experience.
Our waiter, after having taken our drink orders, returned with shakers in tow and to the dismay of those at the table, delivered a fine spray onto the table when he started shaking and pouring.
This was followed by our waterglasses being filled from a pitcher whose bottom was covered in ketchup. This was discovered when the waiter grazed my shirt with the pitcher and I thought I was bleeding! No apology…no acknowledgement of the staining of my shirt, and no getting rid of the migrating ketchup.
Our selections consisted on the surf and turf special, a N.Y. strip steak, swordfish steak, and a filet, all accompanied with sauteed spinach.
The swordfish was delectable…moist and tender.
The filet, well-done as requested, was suitably fine.
Unfortunately the N.Y. strip steak at the heady price of $47, was tough and not cooked at the medium rare temperature requested at the time of the order. Very disappointing…
The lobster tail special was just fine, but the portions were predictably small.
While it’s possible the disappointing entree was reflective of holiday staffing issues and/or inexperience, it followed on the heels of a similar disappointing experience at the Orlando Ruth Chris.
Ruth Chris lovers seek out their restaurants, sometimes even planning vacations based on their locales. And the 2 other guests accompanying us have done just that!
But perhaps it’s more indicative of Ruth Chris having a sure-fire reputation, and not paying as much attention to details as it should; or just that we’re enjoying so many fine steak houses opening up in the area that the competition has upped the game.
Ruth Chris still provides good food, in a nice atmosphere. But when you’re charging top dollar, the service needs to be spectacular, and the meals need to be just what the diner ordered.
Top Real Estate Agent for more than 14 years, serving the real estate needs of Wellesley, South Natick, Weston, Needham, Wayland, Newton, Framingham and other MetWest communities. www.johnprescott.net
Century 21 Commonwealth
BostonKayakGuy…The MetWest Scene
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